Where is my order?

Where is my order?

Log in and check your dashboard for real-time order progress. If there are delays, you can message the freelancer directly for updates.


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    • How do I order a service?

      Simply browse freelancer profiles, select a service or package, tap “Order Now,” and complete payment through the secure checkout.
    • How do I cancel my order?

      Go to the order page and use the “Resolution Center” to request a cancellation. If unresolved, our support team will step in to help.
    • How do I leave my freelancer a tip?

      After the order is completed, you’ll be prompted to rate the freelancer and can leave a tip as a thank-you gesture.
    • How do I download attachments and files?

      Files can be downloaded directly from the order page. Click on any file or attachment link provided in the delivery message.
    • What are Gig Extras and Gig Multiples?

      Extras are add-on services (e.g., faster delivery, extra revisions), and Multiples allow you to order the same service in bulk—for example, ordering 5 logo variations instead of 1.