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• Can I withdraw money from my Task Heroes account?

  Clients cannot withdraw unused balance or credits. These can only be used to purchase services on the platform.

• What are Gig Extras and Gig Multiples?

  Extras are add-on services (e.g., faster delivery, extra revisions), and Multiples allow you to order the same service in bulk—for example, ordering 5 logo variations instead of 1.

• How do I use a promo code? ​

  On the checkout page, enter your promo code in the designated field before completing payment. The discount will apply automatically if valid.

• How do I leave my freelancer a tip?

  After the order is completed, you’ll be prompted to rate the freelancer and can leave a tip as a thank-you gesture.

• How much can I tip my freelancer?

  Tips can range from a small token of appreciation to a generous bonus. You’ll see suggested amounts or you can enter a custom figure.