How do I cancel my order?

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• Where is my order?

  Log in and check your dashboard for real-time order progress. If there are delays, you can message the freelancer directly for updates.

• How do I order a service?

  Simply browse freelancer profiles, select a service or package, tap “Order Now,” and complete payment through the secure checkout.

• Can I partially cancel or refund an order?

  Partial cancellations or refunds may be available on a case-by-case basis. Use the "Resolution Center" to negotiate changes or refunds with the client.

• Can I withdraw money from my Task Heroes account?

  Clients cannot withdraw unused balance or credits. These can only be used to purchase services on the platform.

• How do I leave my freelancer a tip?

  After the order is completed, you’ll be prompted to rate the freelancer and can leave a tip as a thank-you gesture.