What are Gig Extras and Gig Multiples?
Extras are add-on services (e.g., faster delivery, extra revisions), and Multiples allow you to order the same service in bulk—for example, ordering 5 logo variations instead of 1.
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Can I withdraw money from my Task Heroes account?
Clients cannot withdraw unused balance or credits. These can only be used to purchase services on the platform.
How do I use a promo code?
On the checkout page, enter your promo code in the designated field before completing payment. The discount will apply automatically if valid.
How do I leave my freelancer a tip?
After the order is completed, you’ll be prompted to rate the freelancer and can leave a tip as a thank-you gesture.
How much can I tip my freelancer?
Tips can range from a small token of appreciation to a generous bonus. You’ll see suggested amounts or you can enter a custom figure.
Where is my order?
Log in and check your dashboard for real-time order progress. If there are delays, you can message the freelancer directly for updates.