How long does it take to receive revenues from an order?
After an order is marked complete, earnings enter a clearance period (typically 7–14 days) before they are available for withdrawal. There is a minimum withdrawal amount of $100. Your PayPal, Payoneer or Bank Account details need to be submitted before the payment can be made.
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Where is my order?
Log in and check your dashboard for real-time order progress. If there are delays, you can message the freelancer directly for updates.
How do I order a service?
Simply browse freelancer profiles, select a service or package, tap “Order Now,” and complete payment through the secure checkout.
How do I cancel my order?
Go to the order page and use the “Resolution Center” to request a cancellation. If unresolved, our support team will step in to help.
Why is there a watermark on my delivery?
Watermarks are temporary and protect freelancer work until the order is officially completed. Once approved, you'll receive the final watermark-free files.
Can I partially cancel or refund an order?
Partial cancellations or refunds may be available on a case-by-case basis. Use the "Resolution Center" to negotiate changes or refunds with the client.