Can I partially cancel or refund an order?

Can I partially cancel or refund an order?

Partial cancellations or refunds may be available on a case-by-case basis. Use the "Resolution Center" to negotiate changes or refunds with the client.


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    • How do I cancel my order?

      Go to the order page and use the “Resolution Center” to request a cancellation. If unresolved, our support team will step in to help.

    • Does my refund include the service fee?

      In most cases, the service fee is non-refundable. However, exceptions may apply for specific cases—check our Refund Policy for more info.

    • Where is my order?

      Log in and check your dashboard for real-time order progress. If there are delays, you can message the freelancer directly for updates.

    • How do I order a service?

      Simply browse freelancer profiles, select a service or package, tap “Order Now,” and complete payment through the secure checkout.

    • How long does it take to receive revenues from an order?

      After an order is marked complete, earnings enter a clearance period (typically 7–14 days) before they are available for withdrawal. There is a minimum withdrawal amount of $100. Your PayPal, Payoneer or Bank Account details need to be submitted ...