What if my file upload or delivery fails?
First, check file size and format. If the issue persists, try a different browser or device. You can also contact support for technical help.
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How do I download attachments and files?
Files can be downloaded directly from the order page. Click on any file or attachment link provided in the delivery message.
Why is there a watermark on my delivery?
Watermarks are temporary and protect freelancer work until the order is officially completed. Once approved, you'll receive the final watermark-free files.
How do packages work?
You set the price, delivery time, and what's included in each tier. Clients choose the package that best fits their needs.
What are Gig Extras and Gig Multiples?
Extras are add-on services (e.g., faster delivery, extra revisions), and Multiples allow you to order the same service in bulk—for example, ordering 5 logo variations instead of 1.