How much can I tip my freelancer?

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• How do I leave my freelancer a tip?

  After the order is completed, you’ll be prompted to rate the freelancer and can leave a tip as a thank-you gesture.

• How can I tell if a freelancer is online or offline?

  You’ll see a green dot next to the freelancer’s profile picture when they’re online. If it’s grey or shows “away,” they’re currently offline or temporarily unavailable.

• Is my personal information safe?

  Yes, we take data security seriously. Your personal information is encrypted and protected according to industry-standard protocols. We never share your data without consent.

• Can I pay my freelancer directly?

  No. To ensure safety, accountability, and support, all payments must be processed through Task Heroes. Off-platform payments violate our terms of service.

• Can I withdraw money from my Task Heroes account?

  Clients cannot withdraw unused balance or credits. These can only be used to purchase services on the platform.