Do I own what is delivered to me?
Yes—once you mark the order complete and no usage restrictions were set by the freelancer, the work is yours. For commercial use, confirm it’s included in your package.
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What is commercial use?
Commercial use refers to the right to use a delivered product for business, marketing, or promotional purposes. Be sure to clarify rights before ordering.
Can I withdraw money from my Task Heroes account?
Clients cannot withdraw unused balance or credits. These can only be used to purchase services on the platform.
What are Gig Extras and Gig Multiples?
Extras are add-on services (e.g., faster delivery, extra revisions), and Multiples allow you to order the same service in bulk—for example, ordering 5 logo variations instead of 1.
How do I use a promo code?
On the checkout page, enter your promo code in the designated field before completing payment. The discount will apply automatically if valid.
How do I leave my freelancer a tip?
After the order is completed, you’ll be prompted to rate the freelancer and can leave a tip as a thank-you gesture.