What’s the difference between the app and the site?

• Related Articles

• Does Task Heroes reach out to its customers?

  Yes—but only through verified emails or in-app messages. We’ll never ask for sensitive info or direct you to make payments outside the platform

• What are milestones?

  Milestones break down large projects into multiple phases. You approve each stage before moving on—great for clarity and control on big orders.

• Why is there a watermark on my delivery?

  Watermarks are temporary and protect freelancer work until the order is officially completed. Once approved, you'll receive the final watermark-free files.

• How can I tell if a freelancer is online or offline?

  You’ll see a green dot next to the freelancer’s profile picture when they’re online. If it’s grey or shows “away,” they’re currently offline or temporarily unavailable.

• How should I label or name my packages?

  Use clear, benefit-focused names like "Starter," "Growth," or "Expert." Highlight what’s included to help clients make confident choices.